Sprint, Stumbling Backward
Tuesday, 26 April 2011Until recently, when the subject of cellular phone service arose, my report was always that, while I'd read and heard complaints about Sprint, I'd always been satisfied with their performance. That's no longer the case.
Last year, I added a number with a wireless modem and data plan to my account. That seemed to work pretty well until a couple of billing cycles ago, when I got hit with a huge bill. Since I'd not been monitoring my use, I assumed that I'd somehow gone way over my allotment, and paid the bill. Thereäfter, I started watching my use carefully. During the present cycle, Sprint claimed that, less than half-way through the cycle, I'd already used about 9/10 of my 5 GB allotment. I dropped-back to doing nothing with that connection but text email, and an aggregate of less than a few minutes on the WWWeb. But, a couple of days later in the early morning of 23 April, when I checked my ostensible use, by way of a café WiFi LAN, I found that Sprint was claiming that I'd gone well past the remainder of the allotment. I snapped-off an angry message to them.
Then, as I continued to watch, from the café WiFi LAN, with my modem powered-off and back at home, I watched the reported use climb by about an additional 100 MB! I snapped-off another angry message, and added that it was now plain that the whalloping overage charges of a few cycles ago should be refunded.
I also posted to a Sprint forum, and within a few days learned that essentially the same problem is being reported by other users. Sprint is claiming that powered-off and detached devices are gobbling-down capacity!
On the morning of 23 April, Sprint sent me e.mail
To ensure your needs are addressed, I have forwarded your request to our Account Services department. One of our specialists will contact you within 24-48 hours.but the promised contact has not been attempted. My own plan had been to wait until to-day or to-morrow before using other channels or beginning the process of using other institutions.
![[image capture of the MiKTeX dialogue window for the end of its installation process]](wp-content/uploads/2011/03/MiKTeX_install_finish_450x352.gif)
I don't have to spend most of my time thinking about the mark-up rather than thinking about the theoretical constructs that they are supposed to represent. (In fact, I'm one of those folk who prefers to word-process with the non-printing characters represented, and I'm quite comfortable with most of the extra stuff here in the representation of formulæ.) The symbols that I want are being rendered nicely, with the notable (but not egregious) exception of
actually mean? You know, that red button with the central white
What's s'posed to happen when I click on it?
It looks a lot like a stop sign, and clicking on it was a lot like stepping on a brake. The browser stopped what it was doing. That's not exactly what happens when I click on your little red-circle-with-the-eks. Now, it's as if my brakes have been redesigned by a passive-aggressive sociopath. Metaphorically speaking, the car will no longer stop before it goes into the intersection; instead, it will stop either on the other side or just in the intersection.