Yester-day, the Better Business Bureau sent to me a copy of a fax in which Rod Pereira (Geek Available AKA GeekAvailable) asserted

Answering the issue under ID [here omitted], I would like to state that the computer was returned to him as soon as he showed up to pick it up on Tuesday, the 27^th
As seen on the documents provided attached to this, I already sent him an email explaining that we actually dropped the ball on his particular case and saying how sorry I was for that
I absolutely refuse the reimbursement of any computer rental fees he could have had as it wasn't agreed under any circumstances

I informed the BBB that I'd received no such communication from him, that his communications to me since I'd contacted them had consisted largely of various misrepresentations, that vague admission to dropp[ing] the ball was not sufficient, that he'd not returned my computer before extracting an evaluation fee (the diagnosis of which evaluation was incorrect), and that the delay from Saturday until Tuesday didn't result from mere ineptitude and that I was plainly entitled to reïbursement for that.

Pereira can agree to repay me in the process, or we can go to court, in which case he will have to repay me and bear the court costs. I'd say that he should cut his losses.

Tags: computers, Geek Available, GeekAvailable, Laptop Repair San Diego, Rodrigo Pereira

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